Muliple panels on a single window
Panels must be installed in the order intended.
There is a sticker on the base of each shutters panel
On the sticker there is a sequence of numbers - The last number is the panel order from left to right.
My Hinges are scraping/catching on the frame or sill
Typically if the panels are catching its is due to an out of square window or the shutters installation not level
1. Check the the frame is installed level - sometimes windows are out of square and there is not much that can be done inside the window.
2. You can open the panel and loosen the hinges (this gives you the ability to lift or lower the panel slightly) adjust the height and then fix the hinges securely
3. In the parts box you will find hinge spacers. You can loosen of the hinge attached on the panel and slide in the packer.
If the bottom right corner is touching the frame, one packer in the middle hinges and two in the base hinge would help this issue.
I need help with putting together my frame
It helps to assemble the frame in front of the window you are working on.
It makes it a lot easier to lift into position when made up and saves parts getting mixed up if you have multiple windows.
You will be required to secure the mitred section of the frame with a Hoffmann Key. It helps to have a hard surface underneath when connecting to push down each frame so the Hoffmann key fully penetrates.
When there are T-Posts involved they will be labeled T (top) or B (Bottom) and will have a number 1,2,3 for multiple T-Posts which is their position from left to right
Use your 50mm timber screw to drill into the top and bottom pre drilled holes of the frame, you will see there are predrilled holes in the T-Post and this will line up correctly.
My shutters don't fit/are too small
Typically if the shutter doesn't fit its measured incorrectly or the windows are mixed up.
Initially measure the shutter frame and check it is what was ordered, double check against the measurements on the box and windows name.
If the shutters have been made incorrectly - Take as many photos as possible and send through to email@example.com.
Its good to use a tape measure to show a incorrect drop/width where possible.
I need help attaching my shutters to the frames
When you install the frame you will be then required to attached the panels.
The trick to this process is loosening the all then hinges on the frame EXCEPT the top hinge.
Then attach the top hinge and pop in the pin and repeat to the base of the shutter panel.
You will notice with the loosened hinges then wobble into place a lot easier.
Make sure you tighten all then hinges before closing the panel.